Condolux Rental Policies

RECEPTION CENTER FOR CHECK IN

The CondoLux office is located at 311 17th Avenue South in the CITY OF NORTH MYRTLE BEACH. Myrtle Beach is a seperate city than North Myrtle Beach, and some guests confuse the northern section of Myrtle Beach with the City of North Myrtle Beach. GPS systems often guide guests to 17th Avenue South in Myrle Beach or 17th Avenue South in Surfside Beach because those cities have the same numbered streets. If you are coming in on Highway 501, look for 22 East between Aynor and Conway and take 22 East to its end, then head North on Hwy 17. Stay on Highway 17 North for approximately 3 miles, then turn right on to 17th Avenue South. Continue on 17th Avenue South almost to the Oean and you will see CondoLux on the right. If you are entering the City of North Myrtle Beach on Highway 17 South or on Highway 9 (which becomes Highway 17 South), you will cross the birdge over the Intercoastal Waterway. From that point, you will traxel approximately 4 miles on Highway 17 South, then turn on 17th Avenue South. The office will be on the right. If you are traveling during our office hours and need further direction, please do not hestitate to call us at 1-800-624-6418 or 1-843-272-2073. Check in begins at 3 p.m. upon completion of housekeeping services. Check-out is at 10 a.m. (your cooperation is appreciated.) There may be a full day charge for a late checkout.

PAYMENT AND DEPOSIT POLICY

Condo Rentals: A down payment of $500 is required for summer reservations, i.e., June, July, and August. A $300 down payment is required for off-season reservations (all other months). A down payment of $100 is required from each golfer per golf package. Down payments are due within 7 days of making reservations by personal check, money order, Visa, MasterCard, or Discover. If payment is made by credit card, you must present same credit card at check in for verification. Regardless of how payment is made, all reservations require a valid credit card number on file to be presented at check in to ensure key return and damage security. Guests without credit card are required to give a cash security deposit of $300 at check in. Final payments are due 30 days prior to arrival — we accept personal, certified, cashiers checks, or credit card only for final payment.

Home Rentals: A down payment of 30 percent is required for all home rentals all seasons and is due within 10 days of making the reservation. We accept personal checks, money order, Visa, MasterCard, or Discover. If payment is made by credit card, you must present same credit card at check in for verification. Regardless of how payment is made, all reservations require a valid credit card number on file and presented at check in to ensure key return and damage security. Guests without credit card are required to give a cash security deposit of $500 at check in. Final payments are due 30 days prior to arrival — we accept personal, certified, cashiers checks, or credit card only for final payment.

MINIMUM STAY POLICY

Condo Rentals: Minimum stay of 5 nights is required for summer months and holidays(June, July, and August) with check in Saturday, Sunday, or Monday. All other months, minimum stay of 4 nights is required.

Home Rentals: Minimum stay of 7 nights is required for summer months (June, July, and August) and holidays with check in Saturday only. All other months, minimum stay of 5 nights is required with check in Saturday, Sunday, or Monday.

CANCELLATION POLICY

If you do NOT purchase travel insurance: A full refund, less a $100 administrative fee, is given only if the property is re-rented and if the cancellation occurs more than 30 days prior to your arrival date. If the property is NOT re-rented, your money is forfeited. Also, if you cancel with less than 30 days until your arrival date, all money is forfeited.

If you purchase travel insurance: CSA Travel Insurance provides insurance against certain types of emergency cancellations. For the most up-to-date coverage provided by CSA Travel Insurance, please visit their website here or contact a customer service representative about Policy Plan 330CSA at CSA toll-free at (866) 999-4018.

HOUSEKEEPING SERVICES

Departure cleaning and linen rental (for baths and beds) are included in all reservations with the exception of winter monthly rentals. Sleeper sofa linens are also provided free of charge and may be picked up at check in. Additional housekeeping packages (3-day minimum) may be purchased at the following rates: 1 bedroom/$20 per day; 2 bedrooms/$30 per day; 3 bedrooms/$40 per day; 4 bedrooms/$50 per day; more than 4 bedrooms/$75 per day.

MONTHLY RENTALS

Specified properties may be rented during the off-season from October until March. Additional surcharges are added to the month rate in October and March. We rent units on a per month basis in December and January. However, you must rent October and November together, or February and March together for a two-month stay.

INSPECTION FEE

A departure inspection fee will be added to all rentals: 1 bedroom/$40; 2 bedrooms/$50; 3 bedrooms/$60; 4 bedrooms/$70; all homes/$100

STUDENTS

No Student rentals – Sorry! CondoLux reserves the right to rent to adults aged 30 years or more.

PETS

Absolutely no pets of any kind permitted.

SMOKING

CondoLux properties are considered non-smoking—smoking permitted out doors only.

OFFICE HOURS

The CondoLux office hours are Monday through Friday 9:00 am until 5:30 pm; Saturday 9 am until 5 pm; and Sunday, 9 am until 3 pm.

LATE CHECK IN

A locked key box is located outside the front door of the CondoLux office – an envelope with your name on it will be left inside. You should return to the CondoLux office the next day to complete your registration process. The combination for the key box will be provided with your confirmation.

MAILING ADDRESS

CondoLux
PO Box 4465
North Myrtle Beach SC 29597

Every effort is made for accuracy of the above information, and CondoLux assumes no liability for errors or omissions that may occur.