Rental Policies



NOTICE: CondoLux: a Condo-World Company rents to families and responsible adults ONLY. We DO NOT rent to individuals under 25 years old, even if a parent or other legally responsible adult makes the reservation. No subletting of a rental unit will be permitted. If any such group or unauthorized guest(s) occupy a rental unit, they will be subject to immediate eviction without a refund. No smoking or pets are allowed. Any evidence of smoking or pets in a rental unit will result in a minimum $300 cleaning fee. In accordance to fire and safety codes, rental units cannot exceed the maximum occupancy listed on the Reservation Confirmation regardless of beds available (the only exception is an infant to occupy a crib).

Rental Rates, Fees, and Payments

A deposit is due at the time of booking. With the exception of special promotions, deposit amounts are as follows:
  • Total Rental Amount under $1000: Deposit of 1/2 the Total Rental Amount
  • Total Rental Amount $1000 - $3000: Deposit of $500
  • Total Rental Amount over $3000: Deposit of $1000

Rental Price includes the base rental amount (including linens and departure maid service), rental fees (which encompasses all Resort and Destination fees associated with each reservation), and applicable taxes. Upon agreement to the Reservation Policy and receipt of payment, a Reservation Confirmation will be sent with the balance due and date due. You will not receive another bill from us. We accept Visa, MasterCard, Discover, American Express, and certified funds. Payments via personal check must be received more than 30 days prior to arrival. Returned checks will incur a $30 bank fee. The reservation balance is due 30 days prior to arrival date. If a credit card was used for the deposit, that card will automatically be charged for the balance. You must notify CondoLux: a Condo-World Company before the balance due date to make other payment arrangements.

Reservation Holder and Responsible Parties

Whomever pays the initial deposit on a reservation becomes the Reservation Holder, and the reservation will be in their name. If other party members wish to make a payment on the reservation, they will be added as a Responsible Party on the reservation. Both the Reservation Holder and Responsible Parties will have the authority to Preregister on behalf of the reservation, as well as collect all keys, parking passes, and pool passes at our front desk on the day of Check-In. Both the Reservation Holder and Responsible Parties will be bound by the rules and regulations set forth by the Reservation Policy. The Reservation Holder will be held financially responsible for any violations of the Reservation Policy on behalf of the entire reservation.

Cancellation Policy

If you cancel your reservation and we are able to re-rent your accommodations for the same dates and price, we will refund monies paid less a $100 cancellation fee. Refunds will be adjusted for re-rentals of fewer nights and/or less rent amount. If the unit is not re-rented and Travel Insurance was not purchased, the monies paid is non-refundable or transferable. If Travel Insurance was purchased, please contact CSA Seaside Coastal Travel Insurance at 1-866-642-5889 for coverage details and the claims process.

Travel Insurance

Optional Travel Insurance through CSA Seaside Coastal Travel Insurance is available that can provide coverage for trip interruption or cancellation. Travel Insurance, which costs only 7% of your total vacation, can be purchased as late as your final payment. Last minute reservations can purchase insurance up to 2 weeks prior to arrival. No hurricane-related coverage will be afforded for policies purchased after any eminent hurricane has been named. Please contact CSA Seaside Coastal Travel Insurance at 1-866-642-5889 for coverage details and the claims process. All claims processes must be carried out through the Reservation Holder.


No Rental Fees or Travel Insurance negate your responsibility as a tenant, and do not cover intentional acts, gross negligence, or willful conduct. CondoLux: a Condo-World Company is not liable for any loss of use, loss of guest's personal property, or any damage caused by a violation of the Reservation Policy, or any damage caused to the outside of the property or common areas. During your stay, everything in the rental unit is your responsibility. Please report any damages immediately upon checking-in to your unit, otherwise you will be held responsible. To report damage after-hours that is not an emergency, please leave a message in our general voicemail.

Check-In & Check-Out

Check-In is after 3 pm on your date of arrival. Check-In at our office (311 17th Avenue South, North Myrtle Beach, SC 29582), not your rental property. A valid credit card and ID of the Reservation Holder or another Responsible Party on the reservation is required at Check-In. An imprint of the credit card is made at Check-In to secure all keys, pool bracelets, and gate passes for your use during your stay. Nothing is charged onto the card unless something is not returned at Check-Out. For any arrivals after 5 pm, please follow late arrival instructions that are provided on your reservation confirmation. Check-Out is before 10 am on your date of departure. Please take out any trash, run the dishwasher, lock the unit and bring all keys, pool bracelets, and gate passes back to the CondoLux: a Condo-World Company office. If you Check-Out before we open, we do have a drop box in the front of our office.


We are here to assist you with any maintenance required to your rental unit during your stay. Please call our office, 1-844-339-8766, to contact our maintenance department. Service calls are billed to the individual owner of the property you are renting. Any unwarranted service calls will be charged to the guest. We will require periodic access to the unit for maintenance, i.e. pest control, filter changes, etc. We cannot guarantee any appliance and will do our best to have any repairs done expeditiously. There will be no refunds due to any maintenance required during your stay.


Motorcycles, trailers, campers, boats, jet skis, etc. are not allowed on many of the rental properties. Parking is limited to 2 vehicles at most locations. Please call our office to inquire about specific parking regulations at your condominium complex prior to your arrival. There will be no refunds for parking restrictions at your rental property during your stay.

Building Amenities

CondoLux: a Condo-World Company is not responsible for any building amenities. The building amenities are provided and serviced by a separate HOA or management company. There will be no refunds issued for any loss of use of building amenities during your stay.


North Myrtle Beach is growing! Which means better accommodations and better roads! Refunds will not be issued for any inconvenience due to construction, road repair, etc.


CondoLux: a Condo-World Company makes every effort to insure that the information provided on our website is correct. However, the possibility of errors and/or omissions exists, and we reserve the right to correct such errors. Prices are subject to change. Future promotions or specials are not applicable after booking. We cannot guarantee any particular rental unit. In the event of an emergency, removal from our rental program, or any other unforeseen circumstances, CondoLux: a Condo-World Company reserves the right to change your accommodations to a comparable rental. You are renting a privately owned home; therefore, furnishings cannot be changed or moved. Each unit will be equipped with the basic needs for an enjoyable vacation. We cannot guarantee the comfort of sleeper sofas and suggest they be used for children only. CondoLux: a Condo-World Company reserves the right to refuse service to anyone and is not liable for any loss of personal items, valuables, damages or injury. Failure to comply with the Reservation Policy can result in being asked to vacate the property with no refunds.

Privacy Policy

Any personal information you provide to us on our website (i.e. name, address, email address, telephone number and credit card information) is maintained in private files on our secure internal systems. Your personal information will not be shared with anyone. We will not sell, rent or share your email address with any other entity.